Returns & Exchanges

At HUANUO, we want you to be completely satisfied with your ergonomic home office solutions. If your purchase doesn't perfectly fit your workspace, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online returns portal with your order number and email address to start the process.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, ensuring all hardware, mounting components, and instruction manuals are included.

• 3.
  Ship the Item

  Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned product, we will issue a full refund to your original payment method within 5-7 business days.